For property managers & landlords
AptaBook answers tenant, prospect and owner calls 24/7, logs maintenance requests, routes after-hours emergencies to your on-call staff and books showings into your calendar.
Serving property managers and landlords across the US and Canada.
Property managers and landlords keep tenant, prospect and owner calls covered around the clock.
Hear the property answering agent yourself. Enter your number for a live call:
every call & chat answered live
nights, weekends & holidays
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15-day free trial, no card required
Industry context: contacting a lead within five minutes can make them up to 21× more likely to convert than waiting 30 minutes. Source: Harvard Business Review (InsideSales research on web lead response time).
The after-hours problem
Maintenance issues, lockouts and leasing questions do not wait for business hours. An answering service that logs the request and routes the urgent call keeps the portfolio moving.
How it works
Three steps to an AI receptionist that answers tenant, prospect and owner calls the way your team already works.
Share hours, buildings, pet policy, showing rules and what counts as an emergency. The agent answers from that information.
Forward your existing number and turn on web chat, email and WhatsApp. You keep your number. Number porting is not supported.
Maintenance summaries go to email or Teams, urgent calls follow your on-call rotation, and showings land on your calendar.
Built for property teams
From a single rental to a multi-property portfolio, AptaBook follows the request types and escalation rules you set.
Captures unit, issue, urgency and access details, then sends a summary to your team by email or Teams.
Recognizes urgent calls such as water leaks, flooding, no heat and lockouts, and routes them to the on-call technician or manager.
Answers questions about availability, pricing and pet policy from your info, and books showings straight into Google Calendar or Outlook.
Takes messages from property owners and routes them to the right manager.
Follows your rotation and escalation rules so the right person gets the call.
Phone, website chat, email and WhatsApp in 20+ languages in the US and Canada.
See it in action
A tenant calls at 9 PM about a water leak. The AI collects the unit, urgency and access notes, flags it as an emergency, and routes it to the on-call technician using your escalation rules.
Unit, urgency, and access notes are logged. Your on-call tech has the summary.
A prospect asks about availability, pricing and pet policy. Chat answers from the information you provided and books a showing into Google Calendar or Outlook.
Integrations
Showings book into Google Calendar or Outlook. Maintenance summaries can go out by email or Teams, with HubSpot, Zoho, Zapier, Jobber, Mindbody, Google Meet and Gmail on the same strip.
Google Calendar
Outlook
Microsoft 365
HubSpot
Zoho
Zapier
Jobber
Mindbody
Google Meet
Gmail
Teams
Zapier, webhooks and HTTP tools can connect many other systems.
FAQs
Everything you need before turning on an AI receptionist for property management.
Contact us and we'll help you out.
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An AI receptionist answers your property management calls, chats, emails and WhatsApp messages 24/7. AptaBook takes maintenance requests, answers leasing questions, books showings and routes urgent issues to your team.
Yes. AptaBook works as a 24/7 property management answering service, so tenants, prospects and owners always reach someone, even after hours and on weekends.
You define what counts as an emergency, such as leaks, flooding, no heat or lockouts. AptaBook flags those calls and routes them to your on-call staff using your escalation rules.
Yes. It collects the tenant's name, unit, issue, urgency and access instructions, then sends a summary to your team.
Yes. It answers common questions from the information you provide and books showings directly into Google Calendar or Outlook.
Yes. Calls can be routed or escalated to the right manager or technician based on your rules and schedule.
AptaBook connects with Google Calendar, Outlook, Microsoft 365, HubSpot, Zoho, Gmail, Teams and Zapier. Zapier, webhooks and HTTP tools can connect many other systems.
Yes. You keep your number and forward calls to AptaBook. Number porting is not supported.
Setup takes under 10 minutes.
Plans are $49, $99 and $149 a month, and every plan starts with a 15-day free trial.
Yes. AptaBook supports 20+ languages in the US and Canada.
Yes. It suits independent landlords and small property managers as well as larger management companies with multiple properties and on-call teams.
Start an AI receptionist that logs maintenance requests, routes emergencies and books showings. Plans are $49, $99 and $149 a month, with a 15-day free trial.
